HIRING

Value starts with our people. eTelecare starts by investing more time-per-hire than any leading center. Our five step recruiting process includes three rounds of interviews and extensive testing. We profile agents by personality type and skill sets to find exactly the right people for your program.

Around the world, we find the best-educated candidates in the call center labor market. In the Philippines, we recruit the graduates of leading universities, while in the U.S., we use rigorous skills and personality testing to find smart, motivated candidates. Because eTelecare offers real career opportunities and competitive salaries we are an employer of choice wherever we operate.

When it comes to hiring, investing to outperform means lower attrition for us and better agents for your customers.