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CULTURE

The innovation and dedication our employees bring to client programs comes from a corporate culture that encourages innovation and rewards performance. Every employee has the opportunity to contribute new ideas, earn awards and win promotions.

Our employees receive salary and benefit packages that are benchmarked against leading employers in the skilled labor market. We sponsor clubs, parties, outings and charity events for our staff, fostering strong bonds between eTelecare, its employees and the community. At eTelecare, investing in our culture means our employees are committed to the success of our company and your program.

The results of our investment in culture speak for themselves.

      • Our attrition rates are consistently low at all of our locations.
      • On average, employees are satisfied with their decision to join eTelecare and would recommend eTelecare as a place to work for their friends.
      • We received the neoIT Award for Human Capital Development.
      • We recently were the only call center to receive the coveted 2005 Personnel Management Association of the Philippines (PMAPP) Employer of the Year Award.