EMAIL/CHAT
Agent Assisted Non-Voice Services
Agent Assisted Non-Voice Services
How well do you manage email and chat sessions? At eTelecare, we handle roughly three million chat and email sessions monthly and possess significant experience in delivering superior chat and email services. Add to this tech savvy agents who are well versed in new media, and you have the perfect combination.
Services available include:
- Customer Care via Chat and Email
- Tech Support via Chat and Email
- Inbound Order Taking
- Help Desk
Partial Client List:
- Fortune 100 Financial Planning Company
- Leading Internet Service Provider
- Fortune 50 Telecommunications Service Provider
Value Delivered:
- Click the link below to read a case history that describes how Telecare delivers value for a leading Internet Service Provider:
Email & Chat >case study
Download our Email/Chat service offerings as a PDF.
