See below how eTelecare consistently surpass client sales targets while cutting acquisition costs.  Our systematic, behavioral based approach for sales agent coaching, training, and evaluation is proven to deliver superior results. Combining a highly trained sales staff with continuous improvement techniques, we deliver sales. Period. 

Small to Medium Business Lead Generation Case Study for Fortune 100 Software Developer
This client outsources lead generation work to eTelecare to contact marketing prospects and convert them into qualified leads. The key value drivers are lead generation cost, total lead dollars generated, lead generation dollars per hour, average opportunity value, and cost to lead generation percentage. By focusing on the most critical metrics driving revenue growth and outperforming on these value metrics, eTelecare created $4.2 million in leads in a single quarter at a mere 1.5% cost to leads generated.  >case study

Fortune 100 Wireless Carrier Outbound Sales Case Study
By focusing on the most critical metrics driving revenue growth and outperforming on the key value metrics of sales per hour, call handling and customer lifetime value, eTelecare created $53 per hour more value than the competitor equated to approximately $12 million in annual value.  >case study 

 High Tech Outbound Sales Case Study for a Leading Telecommunications Service Provider
This client is focused on revenue growth and tracks key metrics, such as sales per hour and customer lifetime value. By consistently outperforming the competition on these key value metrics, eTelecare created $87 per hour more value totaling approximately $24 million annually.  >case study