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Record Quarterly Revenue Driven by Continued Growth in the Philippines

Scottsdale, Ariz. -- February 21, 2008

eTelecare Global Solutions (NASDAQ:ETEL)(PSE:ETEL), a leading provider of complex business process outsourcing (BPO) solutions, today announced its financial results for the fourth quarter ended December 31, 2007.

2007 Fourth-Quarter and Full-Year Highlights:

-- Full-year 2007 revenue increased 33% to $260 million over prior year revenue.

-- 2007 Philippine service revenue increased 74% to $155 million.

-- Record quarterly revenue of $71.0 million was up 21% from the year-ago quarter.

-- Record fourth-quarter Philippine service revenue of $46.5 million was up 59% from the year-ago quarter.

-- On November 20, 2007, the Company completed its listing by way of introduction on the Philippine Stock Exchange.

eTelecare reported revenue for the fourth quarter of $71.0 million, a 21% increase compared to prior year fourth-quarter revenue of $58.8 million. Net income for the fourth quarter was $7.0 million, or $0.23 per diluted share on 31.2 million shares outstanding, compared to net income of $4.6 million, or $0.19 per diluted share on 24.9 million shares outstanding, in the comparable period a year ago.

The Company's net income for the fourth quarter included a net income tax benefit of $3.2 million, which includes two one-time favorable tax adjustments. The first favorable tax adjustment of $0.4 million relates to tax benefits that the Company recognized in the fourth quarter due to the expiration of statute of limitations for the 2003 tax year. The second favorable tax adjustment of $3.0 million relates to the release of a valuation allowance on the Company's U.S. deferred tax assets.

For the full year 2007, revenue was $259.9 million, a 33% increase over 2006 revenue of $195.1 million. Net income for 2007 was $23.0 million, or $0.79 per diluted share on 29.3 million shares outstanding, compared to net income of $12.2 million, or $0.50 per diluted share on 24.5 million shares outstanding, for 2006.

"Record fourth-quarter revenues, driven by continuing demand for offshore services in the Philippines, contributed to the strongest top-line performance in the Company's history and supported 18% growth in operating income, to a record $22.6 million for the year," said John Harris, eTelecare's president and chief executive officer.

"As was the case in the prior quarter," noted Harris, "operating margins continued to be affected by two areas of investment -- upgrades and expansion of our technology infrastructure, and site expansion in the Philippines -- that we regard as essential to ensuring eTelecare's ongoing success. Notable among these investments, which are expected to have a positive effect on operating margins as we move into the second half of 2008, is the Annex@Shaw facility, in which we have already placed 1,000 seats and which is expected to be operating at full capacity by the fourth quarter."

Full year 2007 stock-based compensation expense was $2.4 million substantially all of which was recorded under selling and administrative expenses.

At December 31, 2007, eTelecare had working capital of $62.1 million, which includes $35.1 million in cash, no debt, and stockholders' equity of $133.0 million.

Guidance

For the year ending December 31, 2008, the Company anticipates that revenue will be in the range of $300 million to $310 million. Given the current value of the Philippine peso, which has appreciated more than 20% against the dollar in the past two years, and with the anticipated benefits of a hedging program, the Company expects that 2008 net income will be $16.0 million to $19.0 million, or $0.50 to $0.60 per diluted share. To the extent that our anticipated peso-denominated expenses are not fully hedged, our 2008 guidance assumes that the peso/dollar exchange rate approximates the current exchange rate.

The effect of the peso/dollar exchange rate on the Company's cost of services, and to a lesser extent selling and administrative expenses, can be seen in the fact that anticipated 2008 peso-denominated expenses will be approximately $24 million higher than would be the case had the peso/dollar exchange rate remained at 2006 levels.

Current expectations are that first-quarter 2008 revenues will be in the range of $70 million to $72 million. In light of one-time front-end-loaded expenses of approximately $1 million expected to be incurred in connection with the Company's efforts to become Sarbanes-Oxley compliant in its first full year as a public company, as well as further investments in personnel, technology, and processes aimed at developing the scalable infrastructure necessary to sustain steady top-line growth, current expectations are that first-quarter 2008 net income will be breakeven to $0.7 million, or $0.00 to $0.02 per diluted share.

The Company expects that these investments in infrastructure will facilitate continued revenue growth while supporting measurably stronger operating results in the second half of the year.

Conference Call

eTelecare will host a conference call today, February 21, 2008, to discuss fourth-quarter and full-year 2007 financial results and related information at 2:00 p.m. PST (5:00 p.m. EST). To participate in the teleconference, please call toll-free 888-283-6901 (or 719-457-2085 for international callers) approximately 10 minutes prior to the above start time. You may also listen to the teleconference live via the Internet at www.etelecare.com/ under the About Us/Investor Relations link. For those unable to attend, the Company's Web site will host an archive of the call.

About eTelecare Global Solutions

Founded in 1999, eTelecare Global Solutions is a leading provider of business process outsourcing (BPO) focusing on the complex, voice and non-voice based segment of customer-care services. It provides a range of services, including technical support, customer service, sales, customer retention, chat and email from both onshore and offshore locations. Services are provided from delivery centers in the Philippines and in North America. Additional information is available at www.etelecare.com.

Cautionary Note Regarding Forward-Looking Statements

This press release and the related conference call contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, including statements regarding our expectations, beliefs, intentions and strategies regarding the future. Words such as "anticipates," "expects," "believes," "intends," "plans," "seeks," "estimates" and similar expressions identify such forward-looking statements. These are statements that relate to future events and include, but are not limited to, statements related to the appreciation in the value of the Philippine peso, our expected revenue and net income on an aggregate basis and per diluted share for 2008 and the first quarter of 2008, demand for our services and future growth, the impact to our operating performance as a result of investments in our infrastructure and the anticipated capacity of our facilities. Forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those discussed in these forward-looking statements. These risks and uncertainties include, but are not limited to, a determination, upon completion of further financial closing and review procedures, that the financial results for 2007 and the fourth quarter of 2007 are different than the results set forth in this press release, fluctuations in earnings, our ability to manage growth, intense competition in the industry including those factors which may affect our cost advantage, wage increases, our ability to attract and retain customer service associates and other highly skilled professionals, client concentration, the underlying success of our clients and the resulting impact of any adverse developments in our clients' businesses including adverse litigation results, our ability to manage our international operations, fluctuations in the Philippine peso, reduced demand for technology in our key focus areas, a change in the public perception of outsourcing, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, withdrawal of governmental fiscal incentives, political instability, general economic conditions affecting our industry as well as other risks detailed from time to time in our SEC filings, including those described in the "Risk Factors" section in our Quarterly Report on Form 10-Q filed with the U.S. SEC on November 2, 2007. You can locate these filings on the Investor Relations page of our website, http://investor.etelecare.com. Statements included in this release are based upon information known to eTelecare as of the date of this release, and eTelecare assumes no obligation to update information contained in this press release.

          eTelecare Global Solutions, Inc. and Subsidiaries

                     Consolidated Balance Sheets
           (In thousands, except share and per share data)

                                                     December 31,
                                                ----------------------
                                                   2007        2006
                                                ----------- ----------
ASSETS
Current assets:
   Cash and cash equivalents                     $   35,129  $     690
   Trade and other receivables, net                  47,092     30,735
   Prepaid expenses and other current assets          5,067      1,688
   Fair value of derivatives                          3,529          -
   Deferred offering costs                                -      3,187
                                                ----------- ----------
Total current assets                                 90,817     36,300

Non-current assets:
   Property and equipment, net                       55,666     34,979
   Goodwill                                          14,425     13,833
   Other intangible assets, net                       1,139      2,417
   Other non-current assets                           4,512      1,921
                                                ----------- ----------
Total non-current assets                             75,742     53,150
                                                ----------- ----------
Total assets                                     $  166,559  $  89,450
                                                =========== ==========

LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
   Revolving line of credit                      $        -  $   1,565
   Trade accounts payable                             6,672      9,335
   Accrued and other expenses                        21,935     16,671
   Current portion of:
      Long-term debt                                      -      4,000
      Obligations under capital lease                   145        606
                                                ----------- ----------
Total current liabilities                            28,752     32,177

Non-current liabilities:
   Long-term debt, net of current portion                 -     24,500
   Obligations under capital lease, net of
    current portion                                       -        145
   Asset retirement obligations                       2,019      1,884
   Other non-current liabilities                      2,749      2,530
                                                ----------- ----------
Total non-current liabilities                         4,768     29,059

Commitments and contingencies

Stockholders' equity:
   Capital stock, 2 Philippine Peso ($0.04 U.S.)
    par value,
   65,000,000 shares authorized, 28,979,596
    shares outstanding at
   December 31, 2007 and 22,183,033 outstanding
    at December 31, 2006                              1,129        849
   Additional paid-in capital                       100,702     20,948
   Retained earnings                                 29,158      6,417
   Accumulated other comprehensive income             2,050          -
                                                ----------- ----------
Total stockholders' equity                          133,039     28,214
                                                ----------- ----------
Total liabilities and stockholders' equity       $  166,559  $  89,450
                                                =========== ==========

          eTelecare Global Solutions, Inc. and Subsidiaries

                Consolidated Statements of Operations
                (In thousands, except per share data)


                                            Year Ended December 31,
                                         -----------------------------
                                           2007      2006      2005
                                         --------- --------- ---------

Service revenue                          $259,942  $195,118  $152,213

Cost and expenses:
   Cost of services                       185,715   135,709   113,997
   Selling and administrative expenses     36,230    30,008    25,498
   Depreciation and amortization           15,381    10,181     8,609
                                         --------- --------- ---------
Total cost and expenses                   237,326   175,898   148,104
                                         --------- --------- ---------

Income from operations                     22,616    19,220     4,109

Other income (expenses):
   Interest expense and financing charges  (1,891)   (5,571)   (4,929)
   Interest income                          1,195        40        17
   Foreign exchange loss                     (843)     (683)     (570)
   Other                                      187      (159)      125
                                         --------- --------- ---------
Total other expenses                       (1,352)   (6,373)   (5,357)
                                         --------- --------- ---------
Income (loss) before income tax provision
 (benefit)                                 21,264    12,847    (1,248)

Income tax provision (benefit)             (1,792)      602       516
                                         --------- --------- ---------
Net income (loss)                        $ 23,056  $ 12,245  $ (1,764)
                                         ========= ========= =========

Net income (loss) per share - basic      $   0.85  $   0.56  $  (0.08)
                                         ========= ========= =========
Weighted average shares outstanding -
 basic                                     27,163    21,795    21,543
                                         ========= ========= =========

Net income (loss) per share - diluted    $   0.79  $   0.50  $  (0.08)
                                         ========= ========= =========
Weighted average shares outstanding -
 diluted                                   29,325    24,535    21,543
                                         ========= ========= =========

          eTelecare Global Solutions, Inc. and Subsidiaries

                Consolidated Statements of Cash Flows
                            (In thousands)

                                          Year Ended December 31,
                                      --------------------------------
                                         2007       2006       2005
                                      ---------- ---------- ----------
Cash Flows from Operating Activities:
Net income (loss)                     $  23,056  $  12,245  $  (1,764)
Adjustments for:
 Depreciation and amortization           15,381     10,181      8,609
 Provisions for:
  Doubtful accounts                         194        518        134
  Stock compensation costs                2,420      1,988        352
  Deferred taxes                         (2,655)         -          -
 Accretion of interest on asset
  retirement obligations                    502        168        217
 Loss on disposal of assets                 752        198        114
 Excess tax benefits from share-based
  payment arrangements                     (359)         -          -
Change in:
 Trade and other receivables            (16,352)    (8,406)    (3,168)
 Prepaid expenses and other current
  assets                                 (2,165)      (555)      (196)
 Trade accounts payable                  (1,292)     2,720     (1,661)
 Accrued and other expenses               4,968      4,982      1,380
 Other non-current assets                   319       (582)       363
 Other non-current liabilities             (464)      (985)     1,208
 Other comprehensive income              (1,479)         -          -
                                      ---------- ---------- ----------
Net cash provided by operating
 activities                              22,826     22,472      5,588
                                      ---------- ---------- ----------

Cash Flows from Investing Activities:
Cash paid for acquired business          (1,959)         -     (1,441)
Acquisitions of property and equipment  (34,284)   (17,577)    (6,075)
Change in:
 Refundable deposits                     (1,819)         -       (182)
 Payments for asset retirement
  obligations                                 -        (32)         -
                                      ---------- ---------- ----------
Net cash used in investing activities   (38,062)   (17,609)    (7,698)
                                      ---------- ---------- ----------

Cash Flows from Financing Activities:
Proceeds from:
 Revolving line of credit               157,342    191,109    167,987
 Long-term debt                               -      9,950      4,000
Payments for:
 Revolving line of credit              (158,907)  (198,643)  (168,803)
 Long-term debt                         (28,500)    (3,700)    (3,000)
 Obligations under capital lease           (606)    (1,479)    (1,243)
 Offering costs                            (756)    (3,187)         -
 Debt issuance costs                       (455)      (331)         -
Excess tax benefits from share-based
 payment arrangements                       359          -          -
Proceeds from stock option and warrant
 exercises                                1,784      1,065        430
Proceeds from public offering            79,414          -          -
                                      ---------- ---------- ----------
Net cash provided by (used in)
 financing activities                    49,675     (5,216)      (629)
                                      ---------- ---------- ----------
Net increase (decrease) in cash and
 cash equivalents                        34,439       (353)    (2,739)
Cash and cash equivalents at beginning
 of year                                    690      1,043      3,782
                                      ---------- ---------- ----------
Cash and cash equivalents at end of
 year                                 $  35,129  $     690  $   1,043
                                      ========== ========== ==========

          eTelecare Global Solutions, Inc. and Subsidiaries

                Consolidated Statements of Operations
                (In thousands, except per share data)


                                                Three Months Ended
                                            --------------------------
                                            December 31,  December 31,
                                                2007          2006
                                            ------------  ------------

Service revenue                               $  71,044     $  58,798

Cost and expenses:
   Cost of services                              52,766        39,900
   Selling and administrative expenses           10,197         9,551
   Depreciation and amortization                  4,555         2,932
                                            ------------  ------------
Total cost and expenses                          67,518        52,383
                                            ------------  ------------

Income from operations                            3,526         6,415

Other income (expenses):
   Interest expense and financing charges           (59)       (1,688)
   Interest income                                  334            38
   Foreign exchange loss                              6            96
   Other                                             34          (121)
                                            ------------  ------------
Total other expenses                                315        (1,675)
                                            ------------  ------------
Income before income tax provision
 (benefit)                                        3,841         4,740

Income tax provision (benefit)                   (3,186)          116
                                            ------------  ------------
Net income                                    $   7,027     $   4,624
                                            ============  ============

Net income per share - basic                  $    0.24     $    0.21
                                            ============  ============
Weighted average shares outstanding - basic      28,876        22,115
                                            ============  ============

Net income per share - diluted                $    0.23     $    0.19
                                            ============  ============
Weighted average shares outstanding -
 diluted                                         31,195        24,855
                                            ============  ============

###

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