eTelecare Promotes Gilbert Santa Maria
Scottsdale, Ariz. -- June 12, 2007
eTelecare Global Solutions (NASDAQ: ETEL), a leading provider of complex business process outsourcing (BPO) solutions, announced that it has promoted Gilbert Santa Maria to Senior Vice President of Corporate Development. His new responsibilities will include leading the company's expansion efforts into new BPO service areas, including non-voice related services, and into new geographic markets.
With eTelecare since 2004, Santa Maria most recently was Vice President of the Technical Support Service Line where he helped define and expand technical support programs for a wide range of key clients. “Seasoned leaders like Gilbert will continue to evolve the scope of services that we take to the market,” said John Harris, CEO and president of eTelecare.
Before joining eTelecare, Santa Maria advised D&B (formerly named Dun & Bradstreet) and other leading companies on BPO activities and was chief operating officer of a Singapore-based technology start-up. He was also general manager of Pepsi in Manila and a consultant with Booz Allen Hamilton in New York , where he advised global clients such as Procter & Gamble, BHP of Australia and Johnson & Johnson. Santa Maria earned an MBA from the Yale School of Management and a B.S. degree in electrical engineering from the University of the Philippines .
About eTelecare Global Solutions
Founded in 1999, eTelecare Global Solutions is a leading provider of business process outsourcing (BPO) focusing on the complex, voice-based segment of customer-care services. It provides a range of services, including technical support, customer service, sales and customer retention from both onshore and offshore locations. Services are provided from delivery centers in the Philippines and in North America . Additional information is available at www.etelecare.com .
Cautionary Note Regarding Forward-Looking Statements
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Words such as "expects," "believes," "intends, "will," "estimates" and similar expressions identify such forward-looking statements. These are statements that relate to future events and include, but are not limited to, statements related to sustaining our growth. Forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those discussed in these forward-looking statements. These risks and uncertainties include, but are not limited to, our ability to manage growth, intense competition in the industry including those factors which may affect our cost advantage, wage increases, our ability to attract and retain customer service associates and other highly skilled professionals, client concentration, the underlying success of our clients and the resulting impact of any adverse developments in our clients' business including adverse litigation results as well as other risks detailed from time to time in our SEC filings, including those described in the "Risk Factors" section in our quarterly report on Form 10-Q filed with the U.S. SEC on May 10, 2007. You can locate these filings on the Investor Relations page of our website, at www.etelecare.com under the About Us/Investor Relations link. Statements included in this release are based upon information known to eTelecare as of the date of this release, and eTelecare assumes no obligation to update information contained in this press release.

