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eTelecare Receives 2007 CRM Excellence Award Scottsdale, Ariz. – June 21, 2007 – eTelecare Global Solutions (NASDAQ: ETEL), a leading provider of complex business process outsourcing (BPO) solutions, announced that it received a Customer Interaction Solutions magazine 2007 CRM Excellence Award. This is the fifth time in the last six years that the company has received this award from the magazine. The awards are also sponsored by Technology Marketing Corporation (TMC). Award-winning products and services help extend and expand the customer relationship “to become all encompassing,” according to the magazine. “The CRM Excellence Awards are highly distinguished awards recognizing those companies that have proven to be true CRM partners to their customers and clients. Winners demonstrated to the editors … that their products and services substantially improved the processes of their clients' business,” said Nadji Tehrani, Executive Group publisher and editor-in-chief of Customer Interaction Solutions . “eTelecare's philosophy of ‘invest to outperform' enables us to provide sustainable value for our clients day in and day out,” said eTelecare CEO and President John Harris. “Our performance is our differentiator and it leads to strong ROI for our partners.” The May and June 2007 issues of Customer Interaction Solutions contain a complete list of the winning companies and services. eTelecare is one of the most honored delivery centers in the world, having won more than 60 awards globally since 2000. The company's honors include six 2007 Top 50 Awards from Customer Interaction Solutions , 2006 Top Outsourcer Awards in eleven categories from ContactCenterWorld.com and Best of Show for Best Outsourcer at the International Call Center Management conference. About eTelecare Global Solutions Founded in 1999, eTelecare Global Solutions is a leading provider of business process outsourcing (BPO) focusing on the complex, voice-based segment of customer-care services. It provides a range of services, including technical support, customer service, sales and customer retention from both onshore and offshore locations. Services are provided from delivery centers in the Philippines and in North America . Additional information is available at www.etelecare.com . Cautionary Note Regarding Forward-Looking Statements This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Words such as "expects," "believes," "intends, "will," "estimates" and similar expressions identify such forward-looking statements. These are statements that relate to future events and include, but are not limited to, statements related to the anticipated benefits of our services. Forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those discussed in these forward-looking statements. These risks and uncertainties include, but are not limited to, our ability to manage growth, intense competition in the industry including those factors which may affect our cost advantage, wage increases, our ability to attract and retain customer service associates and other highly skilled professionals as well as other risks detailed from time to time in our SEC filings, including those described in the "Risk Factors" section in our quarterly report on Form 10-Q filed with the U.S. SEC on May 10, 2007. You can locate these filings on the Investor Relations page of our website, at www.etelecare.com under the About Us/Investor Relations link. Statements included in this release are based upon information known to eTelecare as of the date of this release, and eTelecare assumes no obligation to update information contained in this press release. Contact: Amendola Communications RubyComm # # #
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