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etelecare global solutions ON INC.500 LIST OF FASTEST GROWING COMPANIES FOR SECOND CONSECUTIVE YEAR
SCOTTSDALE AZ, August 31, 2006 – eTelecare Global Solutions, a leader in the contact center outsourcing industry has been named to the Inc. 500 list of the nation's fastest-growing privately held companies for the second consecutive year. The 25 th annual Inc. 500 list will appear in the magazine's September 1st issue.
“If you want to find out which companies are going to change the world, look at the Inc. 500,” said Inc. Editor Jane Berentson. “These are the most innovative, dynamic, fast-growth companies in the nation, the ones coming up with solutions to some of our most intractable ills, creating systems that let us conduct business faster and easier, and manufacturing products we soon discover we can't live without. The Inc. 500 list is Inc. magazine's tribute to American business ingenuity and ambition.”
eTelecare Global Solutions delivers innovative customer care, technical support, sales, email and chat solutions for market-leading companies in the telecommunications, high technology, financial services, travel, healthcare and other industries. eTelecare provides value to its clients by focusing on quality and
performance in an effort to reduce costs. This approach has not only helped eTelecare grow rapidly, it has also resulted in many honors. eTelecare's inclusion on the Inc. 500 list is the 53 rd industry award it has won over the last five years.
“The value we deliver to our clients, our shareholders and our employees has always been the engine of our growth,” said John Harris, CEO of eTelecare Global Solutions. “We believe in building value for each of our customers by investing to outperform – an investment that pays dividends in quality and customer service.”
Over the course of the 2002-2005 period covered by the award, eTelecare has continued to grow from a small outsourcing startup to a leading customer contact center provider. At the start of 2002, eTelecare supported nine programs with 500 agents in a single call center. By the end of the year, eTelecare had grown to seventeen programs and employed 1,100 agents in two call centers. Today, eTelecare has more than 7,600 employees handling more than 50 programs from eleven call centers in the US and the Philippines. Entrants to 2006's Inc. 500 were required to be independent and privately held through their fiscal year 2005, and must have had at least $600,000 in 2002 net sales. Inc. ranks companies by their cumulative three-year sales growth from 2002 to 2005, verifying all information through tax forms, audited financial statements and interviews with company officials.
About the Inc 500
Inc., the only major business magazine dedicated exclusively to owners and managers of growing private companies, delivers real solutions for today's innovative company builders. Inc. is a Mansueto Ventures LLC publication. Each year, Inc . produces the Inc. 500, a list of the nation's fastest-growing private companies. For further information, visit www.inc.com/resources/inc500/index.html.
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