ETELECARE GLOBAL SOLUTIONS APPOINTS JOHN HARRIS AS CEO

Scottsdale, AZ - February 27, 2006 – eTelecare Global Solutions (eGS), a leading provider of outsourced customer care solutions, announced today that it has appointed John R. Harris as President and CEO. Mr. Harris, 58, will join eGS's Board of Directors, and will be based at eGS's headquarters in Scottsdale.

“We are delighted to have recruited John, who has a long track record of building successful outsourced business services and information technology organizations. He also has extensive CEO, M&A and public company board experience,” said Fred Ayala, eGS Chairman. Mr. Harris was one of the top executives at Electronic Data Systems (EDS). During his 25 years with EDS, one of the pioneers of the IT outsourcing industry, it grew from approximately $100 million in revenues to over $19 billion.

Mr. Harris brings to eGS extensive operations, sales, marketing and international experience at rapidly growing businesses. While at EDS he was President of the Communications Industry Group (CIG), which he led from under $100 million in revenues to approximately $900 million. CIG delivered customer care, system integration and business process management services to telecom and media clients with a staff of 5,000 in 22 countries, and included a significant customer care operation with 2,000 staff and over $100 million in revenues. He also led sales teams which targeted the Fortune 500 market and were responsible for EDS's first $1 billion dollar commercial contract, and spent 10 years living and working in Europe, the Middle East and Asia.

Mr. Harris also brings a wealth of experience leading companies at different stages of growth. Since EDS, Mr. Harris has been CEO of four companies, ranging from a $4 million revenue startup, to two $15-25 million turnarounds to, most recently, a $400 million business process outsourcing company, Seven Worldwide.

“John has been very successful throughout his career in building high-performance organizations that consistently create and deliver differentiated solutions for their clients. This is a great match with eGS, where our unique outsourcing model of “Invest to Outperform” creates significant value for our clients,” said Derek Holley, co-founder of eGS, “By investing in great people and innovative processes, we are able to provide outstanding performance and higher customer satisfaction at a lower overall price.”

Jim Franke, co-founder of eGS, adds, “John is a well-respected leader in the outsourcing industry, and well-equipped to help eGS capitalize on its momentum. We have grown from $32 million in revenues in 2003 to $152 million in 2005, through a combination of several significant Fortune 500 client wins and the acquisition of a U.S.-based company in mid 2004. We believe that John can help us make a further leap to an even higher level of success.” Both Mr. Holley and Mr. Franke, previously Co-Presidents, will be Advisors to eGS, and continue to serve as Directors on eGS's Board.

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